Justhost Review: Pros, Cons, Features, Pricing and Special Offers
Getting the right web host is crucial in determining how well your website will do and how much downtime you experience. Thus, it is essential to ensure that you comprehensively research what goes into making an excellent host.
Are you looking for the best web hosting service? If you are thinking of using JustHost for your web host, you will get all the relevant information you need in this guide along with all their pricing and features. I will be talking about the particular features that make it incredible, go through the pros and cons, and discuss some of the reasons as to why you should consider using JustHost as host for WordPress sites.
JustHost provides you with quality web hosting services that come with excellent benefits such as unlimited email accounts, free domain name, and cPanel control panel. One of the many questions you may ask yourself, "is it quite the best?" In this review, I will give you details about what JustHost offers and leave it up to you to decide if it's the best host for you.
- Unlimited bandwidth
- Good security
- Basic cheap plans
- Many one-click installation apps
- Below average page loading time
- Poor customer support
JustHost is a leading web hosting company founded in Glendale, California, by Chris Philips in 2002. It is the 4th largest company in web hosting in the UK and are currently claiming to host over 200,000 customer’s websites in their servers. JustHost is an award-winning company since they have so far won various awards, including “Editor’s choice awards and “Best host award.” This is because of the better quality and consistency in the services offered.
It is known for its excellent reputation in hosting and very affordable plans. For websites, JustHost provides two solutions. The first solution is JustPlan, which contains only basic plans, while the second solution known as JustPlan premium gives better performance and some other extra features. JustHost has been in the hosting industry since 2002, focused on providing reputable and quality web hosting services since then.
JustHost features list
Let’s have a look at some of the features offered by this company in this guide so you can get to choose whether this host is the right choice for all your site needs or not. JustHost offers amazing hot offers for you to resist.
In just a click, customers can install web applications such as Joomla, phpBB, Drupal, and WordPress from their control panel.
Here is a list of features offered by JustHost:
- Unlimited Disk Space, Unlimited Bandwidth, Unlimited Domain Hosting
- Unlimited Email Accounts, Unlimited MYSQL Databases
- Free Drag and Drop Website Builder Tool
- Free Domain Name Registration (for one year)
- Free Instant Backup (these are important!)
- 30 Days Money Back Guarantee
- Unlimited POP3/POP3 Secure Email Support, Unlimited Add-on, Sub-domains, and Parked Domains
- Google Adwords Free $100 Credits
- Giving away 99.9% uptime guarantee
- 1-Click WordPress Installer
- Trendy Site Builder 1-Click Installer, TomatoCart 1-Click Installer, Drupal 1-Click Installer, Joomla 1-Click Installer, Magento 1-Click Installer (so there are a ton of options apart from WordPress)
- Their servers are faster than other most of the accessible web hosting companies servers
How good is JustHost hosting?
JustHost offers relatively typical hosting packages for an affordable and relatively competitive price. Although there is no much difference between them and other web hosting service providers, JustHost provides JustHost services that are not offered much to its best. As you might be tempted by the first attractive sign-up features and pricing, the service provided is always mediocre at most times. JustHost only lags behind its other competitors in customer service, uptime, and speed.
By looking at JustHost reviews on the web, you will notice that the reviews aren’t too pleasant. We’ll give you our point of view concerning JustHost and let you make up your mind on whether to consider this company as your primary host.
Their hosting packages appear to make a solid case for business: an affordable and clear path to scale and competitively priced, plenty of storage, and several other benefits to boot.
After carefully following up with the company’s service provision quality and delivery, JustHost has a slow page loading speed, impoverished customer service providence, and below-average uptime. With all this, I would recommend passing on JustHost, and for almost the same pricing, you can be sure to get the same hosting packages from other providers like Bluehost or SiteGround.
Better services offered by JustHost
Having a look at our other reviews, you will notice that some features are missing like speed, uptime, and service. Before looking at this, let’s first have a look at the positive side.
- Immediate server provision
Other hosts usually require a lengthy process for sign-up of new accounts. This means that you will have to move to your phone for verification. You will, therefore, experience a slow process (not mentioning being slightly irritating and frustrating too). Or the frequent odd-hour call requirement.
JustHost, on the other hand, offers instant server provision as compared to the rest of the providers, especially if you want to access their premium, dedicated services, or VPS.
- Good security
When choosing a web host to enhance the growth of your business, safety should be on top consideration.
The good news is that JustHost enhances this by offering a variety of different forms of security. They often use solid-state drive (SSD), secure shell (SSH), secure sockets layer (SSL), and many other types. They also offer SiteLock. It includes:
- Security maintenance
- Email notifications and alerts
- A security badge that is dynamic verifiable
- 360-degree scanning (drive-by downloads, defacement, application vulnerabilities, and database vulnerabilities)
- Dashboard reports
- Daily 360-degree vulnerability scanning
Besides all this, you will also receive instant reports and instant emails to your dashboard and email address in case a threat is detected. You can, therefore, be able to take immediate action against harmful content to prevent your site from being blacklisted.
JustHost also claims that in case there is a need for cleaning up malicious files, if you don’t know how to, you can always contact them.
- Free script library
With each JustHost account, you’ll get a free full script library. With simple scripts, they atomically install scripts of your choice to your site. Some of the available scripts include Joomla, phpBB, osCommerce, and WordPress.This way, you can, therefore, be able to install all the scripts you need without having to be a genius in coding.
- Unlimited bandwidth
Unlimited bandwidth is accompanied with unlimited traffic. This means that there is no need to pay extra for a considerable amount of viewers on your website. This comes where your site becomes popular instantly because of particular press releases or news, especially in peak seasons.
- Add-ons and 30-day money-back guarantee
With JustHost, you are guaranteed of a 30-day money-back just in case you were not satisfied with the initial experience. Note that a refund applies only to the hosting service and not to other products such as domains. But since free domains are included, JustHost makes sure that it deducts a $15.99 non-refundable fee from your refund to cover their costs.
You can then transfer to another web host, your chosen domain name. You can’t transfer new domains to another web host in 60 days of the activation period.
In addition to over 100 open source applications, JustHost also integrates with other famous platforms like Google Apps.
In case you are ready to start generating online sites, they will give you free bing advertising and Google, which are such excellent benefits.
- Free Domain Name registration
Free domain names are given to newly signed accounts regardless of the chosen hosting plan. If you want to use their web hosting services, you can freely register your domain name with them. Besides, they will also be paying the renewal domain fee yearly in the period that you will be using their hosting services.
In the case where you have already registered your domain name, this service can be used from your cPanel anytime. You can also transfer your domain to them from the old host for free.
- Enhanced page loading times
A previous review of about 24 months shows an improved page loading times with above-average performance. JustHost has shown a 731ms performance, which is excellent, putting into consideration the industry standards.
If they maintain the excellent performance offered, I am pretty sure enough that this will enhance improvement in service delivery and the number of customers registered because speed is one of the primary considerations as to whether customers will access or leave your page. Isn’t this good news for us? This will also lead to an increase in the number of views recorded in a day, and an improvement in customer satisfaction.
Average load time in the last 12 months:
- Easy to use control panel
With a graphical interface, their control panel is one of the perfect in the hosting industry. If you are a new customer getting started with JustHost, you can do all your desired tasks through the control panel, which is easy to operate. When experiencing some difficulties in installing your desired web applications, you should consider using Fantastico.
You should put into consideration that whenever you choose any host without a cPanel, you will experience difficulties while managing email accounts, installing word press, and many other more. This is why I’ve used this guide to present you with a manageable and most friendly cPanel from JustHost.
Cons in using JustHost Hosting
The main features usually offered by a hosting provider are:
- Uptime: This is the average time that your website is available and online (not when there are server issues and errors where visitors find it difficult in accessing)
- Customer support: Good service providence is accompanied by the nature and quality of the customer care services offered. It should go beyond to assist you in figuring out how to make your site experience the best in case of troubleshooting common issues.
- Speed: How fast or slow your pages load images, content, and many other more. The faster the website, the higher the conversations.
While looking at the above features, you note that some features are missing. This is not good. Have a look.
- Below average uptime (99.88%)
During the last 24 months, JustHost’s uptime came at an average of 99.88%. This value is below the average industry standard of 99.93%.
This is quite a pity since, in the last 12 months, JustHost has shown excellent results and kept their uptime at 100% in 4 consecutive months (December 2018 to March 2019).
However, this wasn’t quite enough in boosting up the average uptime during the testing period.
Previous 12-month average uptime
- January 2020 average uptime: 99.46%
- December 2019 average uptime: 99.87%
- November 2019 average uptime: 99.99%
- October 2019 average uptime: 98.20%
- September 2019 average uptime: 99.99%
- August 2019 average uptime: 99.97%
- July 2019 average uptime: 99.98%
- June 2019 average uptime: 99.99%
- May 2019 average uptime: 99.99%
- April 2019 average uptime: 99.98%
- March 2019 average uptime: 100%February 2019 average uptime: 100%
- Poor customer support
Our experience with JustHost customer care was quite okay. It is connected just in 3 minutes, and a reply to our question was immediately provided without any waste of time.
However, our background check showed some mixed reviews from some of the customers. It seems like JustHost’s customer care service took a turn way back from 2015, looking at the conversation between its customer care and a twitter user @MichaelTanner below.
It looks like JustHost company used the same approach as with their chat service. The company sent a response that did not seem to be much helpful in their response. Note that Michael is not the only customer in taking twitter to complain.
As of January 2016, another twitter user @natecyph emphasized that despite being with JustHost for some time, their customer service is just undesirable. Take a look.
Although the company replied to him, it seems like they were too late. Another company in web hosting by the name “Cut All The Shit” also responded to him, encouraging him to migrate that site into their servers. This exchange shows quite how much web users tend to value customer care service quality.